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Conflict Resolution in the Workplace-May 2018

We cannot achieve maximum impact for the clients and communities we serve unless we work together toward common goals.

As advocates and attorneys, we deal with conflict a lot. But do we know how to address it when it arises within our own organizations?

Conflict can be both healthy and productive, revealing key tensions and opening up the possibility for constructive solutions. But if managed ineffectively, conflict has the potential to reduce productivity, damage morale, and undermine our ability to secure justice for our clients.

As supervisors, it is our responsibility to ensure that our organizations operate smoothly and our staff work together effectively. In the Shriver Center’s new conflict resolution course, you will build the skills necessary to manage workplace conflict in ways that allow us to advance and improve our work.

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